ProTime Tennis ("we", "us", "our") provides booking and management software for tennis coaches and clubs. This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

• Account data: name, email address, password hash, role, tenant/workspace details.
• Client and coach data you enter: names, emails, phone numbers, booking-related details.
• Operational data: bookings, schedules, payment status, activity logs.
• Technical data: IP address, user agent, session and security logs.

2. How We Use Information

• Provide and maintain the application and core features.
• Authenticate users and secure accounts.
• Send transactional communications (for example, booking or account emails).
• Improve performance, reliability, and security.
• Comply with legal and regulatory obligations.

3. Legal Basis

We process personal data to perform our service contract, pursue legitimate interests (security and product improvement), and comply with legal requirements.

4. Sharing of Information

We do not sell personal information. We may share data with service providers needed to operate the platform (for example hosting, email delivery, and payment providers), under contractual confidentiality obligations.

5. Data Retention

We retain data as long as needed to provide the service and meet legal, tax, accounting, and security obligations. You may request deletion of your account data subject to legal limitations.

6. Security

We use reasonable technical and organizational safeguards, including encrypted transport (HTTPS), access controls, and security monitoring. No system is completely secure, but we continuously improve protections.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export personal data and to object to certain processing. Contact us to submit a request.

8. Children

ProTime Tennis is not directed to children under 13, and we do not knowingly collect personal data directly from children without appropriate authorization.

9. International Transfers

Your information may be processed in countries other than your own. We take steps to protect data in accordance with applicable law.

10. Changes to this Policy

We may update this policy from time to time. Material updates will be reflected by changing the "Last updated" date on this page.

11. Contact

For privacy questions or requests, contact: support@protime.tennis